Returns & Exchanges
At Babyjoy, we want you and your little ones to love every purchase, which is why we offer a 30-day window for returns and exchanges on all unworn fashion items. All returned clothing must be in its original condition with tags attached to qualify for a full refund.
Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to send back.
Prepare the Package
Place the unwashed and unworn garments in their original packaging, ensuring all boutique tags and labels remain intact.
Ship It Back
Print your prepaid shipping label from the portal, attach it to your parcel, and drop it off at any authorized carrier location.
Receive Your Refund
Once our warehouse team inspects the items, we will process your refund or exchange within 5-7 business days to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing